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Help with Mailcleaner

Hi all, I've a problem with the appliance Mailcleaner. All the story. Here we moved a month ago from Domino to Exchange 2013 and our consultant raccomanded to use Mailcleaner as antispam. And here...

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Help with Mailcleaner

Hi Is it a Commercial version or Community Edition of MailCleaner ? Do you restart the services after removing the RBL? Reivilo

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Help with Mailcleaner

It's the Community Edition and yes, I restarted the services after removing the RBL.

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Help with Mailcleaner

If you have this message in the "Incoming MTA" this is not the preRBL module but RBL at the SMTP check (Configuration -> SMTP -> SMTP check) remove spamcop at this level and restart incoming MTA...

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Help with Mailcleaner

RBL are present a 3 different level: SMTP check -> with no quarantine and direct reject the session preRBL Module-> main anti spam module dedicated to RBLs with possibility to quarantine...

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Help with Mailcleaner

Your consultant should be slapped! This doesn't directly answer your question, but may be useful info. Give some serious thought to using a hosted anti-spam provider. you won't have to mess with...

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Help with Mailcleaner

Hi, I've no experience of that product you are using but the information you've shown appears to be the appliance dropping the connection at the rcpt to stage of the SMTP handshake due to the...

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Help with Mailcleaner

Agree with Ken Only RBLs that are 100% reliable could be used at the Incoming MTA even you are really sure of what you do... It is recommended with MailCleaner to configure RBLs in the dedicated...

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Help with Mailcleaner

Thank you for the reply. I removed RBL control on SMTP tab and now I control RBL in uriRBL and preRBL modules. Now I have 5 active modules in the anti-spam configuration. They're UriRBLs, NeceBayes,...

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Help with Mailcleaner

Hi If in the preRBL module you have selected only 1 RBL you should not put the "List hits to be spam" at 3 !!! because this 3 lists will never be reach ... place it to 1. this selector is to decide...

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Help with Mailcleaner

Thanks Reivilob for the reply. I know I have to look at the Community Ed. forum but I'm so new in this field that I think I cant find any help there, expecially because more than a time I saw bossy...

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Help with Mailcleaner

I found the problem. Whitelisting has to be activated in "antispam global settings" and on every domain under "filtering" option. Now the whitelist works great!

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Help with Mailcleaner

Hi Yes for sure ! White listing is very dangerous and by default white-lists are not activated in MailCleaner. If you want to use it for one domain you need to activate it globally in the system and...

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Help with Mailcleaner

Yes, I know is dangerous but is good to know that there's a shortcut to make email pass through. Thanks for the help. Livio

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Help with Mailcleaner

No way. Today I found that an email was rejected by rdns lookup failed. So I went to my SMTP config page and I was going to add to the list "Dont' check" list the domain.ext of this email address but...

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Help with Mailcleaner

Hi "don't check these hosts" in SMTP is for IP address of the sender public IP, not for domain or email address ... And please solve the problem at source, your sender should have a valid reverse,...

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Help with Mailcleaner

Thanks for the reply. Now I know why it's not working. You are right about "solve at source" but we cannot force our customers to mod their mail server or hardest to modify the mail server of a...

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Help with Mailcleaner

Working on I found another problem. We receive email with and envelope sender address from our domain but coming from another smtp. Incoming MTA stage: 2013-06-28 18:34:55 1UsbdP-0004vw-5o <=...

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Help with Mailcleaner

Hi all, I've a problem with the appliance Mailcleaner. All the story. Here we moved a month ago from Domino to Exchange 2013 and our consultant raccomanded to use Mailcleaner as antispam. And here...

View Article

Help with Mailcleaner

Hi Is it a Commercial version or Community Edition of MailCleaner ? Do you restart the services after removing the RBL? Reivilo

View Article
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